The following suggestions are provided to help ensure quality and duration for your Harris Floor Products. Read our simple floor care tips to keep your new floor looking great! Learn about different techniques for all floor types.
How To Prepare for Your New Floor
- If we are to take up any existing floor covering, please ensure that it is clean and free of any debris.
- If your furniture is to be moved, you will want to remove and separately store any breakables.
- Disconnect and remove any electronics such as computers, televisions and stereo equipment.
- You may want to take down any hanging objects (photos, paintings, etc…) from the wall as installation vibrations may cause these to fall.
- Remove items from the floor in small rooms such as closets and pantries.
- Harris Floor Covering is not responsible for damage to items in or around the area in which new flooring is to be installed.
- When possible, be at home. Harris Floor Covering requires that an adult able to make spot decisions be on-site (due to the nature of installation work) unless alternative arrangements are made in advance.
- Show our installers any hidden/obscured wiring (phone lines, security, surround sound, etc…) so that they don’t cut or damage them by accident.
- Have any toilets or on-floor plumbing (e.g., pedestal sinks) removed from bathrooms. Due to the volatile nature of plumbing, Harris Floor Covering does not remove or reinstall these items.
Unavoidable / Unforeseeable Circumstances
- Some touch-up work may be required on baseboards and walls after installation. Our installers will make their absolute best efforts to leave these in the condition in which they were found. However, due to the stiff, stubborn, and rough nature of some floor coverings, some scratching and scraping may occur despite our best efforts.
- It is not the responsibility of Harris Floor Covering to fix squeaky subfloors and/or wall structures. If desired (and not too extensive), our installers can attempt to remedy squeaks. However, it is ultimately the responsibility of the contractor/homeowner to ensure a stable substrate.
- No home has perfectly straight/square walls in all areas. Considering this, it is impossible for floor coverings with a pattern to line up perfectly with every wall/threshold.
- In most cases, subfloor imperfections and/or damage will require extra work to correct. This kind of work can ONLY be accurately determined once the existing floor covering is removed.
- Running wires underneath floor covering can damage the wires and the floor covering, thus voiding the warranties. Considering this, Harris Floor Covering does not provide this service.
- If your existing floor covering has quarter-round or shoemolding installed on it, we cannot be responsible for any moldings breaking when they are removed or if a new floor is installed around them.
- If necessary, our installers will remove and reset interior doors during the installation process. However, if the new floor covering is higher/thicker than the existing floor covering, prevent proper opening or closing, they cannot cut the doors to fit. This is the work of an experienced carpenter.
- Your new floor covering may be thinner/lower than your existing floor covering. Considering this, we are not responsible for gaps under baseboards and door jambs. Gaps can also occur in new construction if the subfloor has irregularities.
When We Are Finished
- Please thoroughly inspect your new flooring with the installer to ensure your satisfaction before they leave your home.
- Our installers will clean up any installation related debris and trash. You will be responsible for vacuuming/cleaning any remaining dust or dirt.
- Please be aware that removing existing floor covering and installing new floor covering can be a dusty process. A thorough cleaning of the installation area (as well as adjacent rooms) is recommended after installation.
- Depending on the type of flooring installed, it may be advisable to have the area well-ventilated for a few days after installation.
- Enjoy your new floors! Very few things add warmth and value to your home like new floors. Be sure to see our floor care section for cleaning and maintenance tips.